Business Networking Tips Blog by: Scott Ingram

Ask for what you need

posted on February 28, 2006

One of the things that separates good networkers from great networkers is their ability to ask specifically for what they need. Good networkers know that you have to give to get. On the surface they're great, especially in the eyes of those they're giving those precious referrals to. Where the fail is in asking for what they need. I don't mean asking generally for referrals, I mean asking specifically for referrals. Too often we're afraid to ask specifically. We think we might miss out on those referrals for the other things that we do, or people will forget the full scope of our capabilities. In reality the opposite is true. If you ask broadly for what you need it's likely you'll get nothing. For some reason Dentists and Chiropractors seems to be the worse offenders of the broad ask. If I hear one of these lines again I'm going to scream:"A good referral for me is anyone with a spine.""The best referral this week is someone you know with teeth." Let me make this very clear. I know hundreds of people and have their direct contact information readily available with me all the time in my ridiculously huge phone. I'm pretty sure that almost all of them have a spine, and the same goes for teeth. How many referrals do the generic chiropractors and dentists get from me? ZERO! Now, if they ask a more specific question: "I'm looking for a parent you know whose child is suffering from repeated ear infections." Now I might know a person or two that fits that category. Don't be afraid to ask specifically, I promise you won't miss out on all of the referrals to people with spines. The more specific the better. A great networker friend of mine recently asked if anyone at the table we were sitting at knew someone at a specific company here in Austin. He was immediately handed 3 cards. From my own experience I don't want to have to work too hard. It's not that I'm lazy, it's just much easier if you're specific. Remember all of those contacts that live in my phone? If you can narrow that list down to 2 or 3 I'm much more likely to give you their information, and maybe even a personal introduction. If you can't narrow your request down to less than a dozen people that I know it's just going to be too much work for me. I'm sure I'm not alone. There are many networkers who are much lazier than I am. :) I've created a simple task list for you the next time you need something:1) Ask for what you want! If you don't ask nobody will be able to help you.2) Be as specific as possible when you're asking for what you want. It doesn't get much easier than that. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

Leads, Referrals or Connections?

posted on February 19, 2006

Most people network because they're looking for some type of referral. I use the term referral generically, because there are several different types of referrals that vary in quality and value. The most basic form of referral is a sales lead. Personally I find these to be the most frustrating type of referral. Typically a lead consists of a name and contact information of someone who might need what you offer. In most cases it would be inappropriate for you to use the name of the person who gave you the lead. Meaning that this sales lead isn't much better than a cold call. It may have a little more value depending on the information you receive from the referrer. The lead may prove to be better qualified than a random cold call you might make. True referrals vary in quality. At the very least it would be an improved lead where you are given the name and contact information for a prospect, and permission to use the referrer's name. A better referral would one where the referrer talked to the referee about you. That way they're at least expecting your call, and probably know a little bit about you and your capabilities. The best referrals include some type of introduction. Whether it be a simple virtual introduction via e-mail to a professional in person introduction. We all love referrals. For many of us our businesses wouldn't exist without these personal recommendations and introductions. As much as I like referrals, I truly love making connections. In my opinion helping someone make a connection, if done correctly, is the highest form of referral. When I help someone make a connection I'm introducing two people who probably wouldn't otherwise meet, who can massively impact each other. For example, I recently introduced someone who represents a company that sells and services copiers and printers to another gentleman who provides IT services. They were a perfect fit, and are able to refer substantial business back and forth. Connections are the referrals that keep on giving. This week think about 2-3 people who've recently helped you. Help them to make some connections. Most of the time they'll be so thankful they won't know what to do for you... That's why you'll need to stay tuned for my next post about asking for what you need. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

Getting Speakers to Advertise You for Free!

posted on February 8, 2006

It dawned on me a few weeks ago that I've accidently been getting speakers at the events I attend to promote me for free! I've been using this approach for years without even being aware of what I was doing. This is actually a very simple tip that anyone can use, and it actually helps the speaker. As a speaker myself I love it when people do this for me... It's simple really. At your next event find out who the speaker is and what they're going to be talking about. Then show up early, and look for the speaker. Wait until they look like they're comfortable, don't rush up to them when they're still trying to figure out AV issues or coordinating with the host. Now just introduce yourself. Your goal here is to make the speaker feel welcome and comfortable. At some point in this short conversation try and share a brief personal story with the speaker that relates to their topic. Most good speakers will mention you during their speech, and work your story into their presentation. This helps the speaker because it allows them to make a more personal connection with an audience they may otherwise not know. They know that other folks in the audience probably know you, and by sharing your story it builds credibility for them and promotes you! Don't you just love win/win networking tips? Please make sure you don't abuse this approach. Be sure any story you share is true, and relevant. You'll also want to use this with speakers and topics you're generally interested in. Don't expect the speaker to plug you. They might just talk about your story and not mention you at all. Just know that you were able to help the speaker feel more at ease, and make a better connection with the audience. Give it a try at your next event. You don't have anything to lose, and at the very least will have a new way to connect with speakers that may otherwise seem intimidating. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

What If They Invested In Relationships Instead?

posted on February 6, 2006

Super Bowl XL was last night. Advertisers paid between $2.5 and $2.6 Million Dollars for 30 seconds. Can you imagine writing a check like that...Pay to the order of: ABC$2,500,000.00 Now that's a lot of zeros to write on a check! $5 Millions Dollars an hour isn't too shabby. Maybe we're not charging enough for memberships here on NetworkInAustin.com? With very few exceptions I actually watch the Super Bowl for the commercials. That and it makes for a good excuse to drink beer, and eat food that I really shouldn't eat. As a guy who invested over 3 hours in watching commercials on a Sunday night I must say that I was disappointed. Most of the commercials were pretty lame at best. Although I will admit that I liked the Budweiser commercial with the Clydesdale pony who secretly got a little help from some more experienced friends. I feel like that pony a lot of the time. All of this got me to thinking. These companies are spending two and a half million dollars just for the air time of these commercials. That doesn't include the creative work, talent, production costs, etc. This probably means that the average 30 second spot is costing between $3 Million and $4 Million Dollars. Is it worth it? Probably not, I don't even remember 90% of the commercials. Those that I do remember don't make me any more likely to buy the product. I'm certainly not planning on buying a Whopper because a bunch of women dressed like hamburger parts jumped on top of each other. What if these companies invested that money in relationships? How much could you do for your top customers with 3 Million bucks? I'll bet you could setup one heck of a referral program with that kind of dough. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

We all make mistakes... Some are just funnier than others

posted on January 26, 2006

To be honest this post is more of a preemptive strike on my part than anything else. It's now Thursday evening and I think I've gotten a total of 12 hours of sleep all week. Fatherhood is tiring business, even when Emily is doing most of the work. This lack of sleep has caused me to make some pretty goofy gaffs and blunders. Well, the lack of sleep is a good excuse anyway. Everything from introducing someone I spent two hours with the prior week by the wrong name, to getting up in the middle of one of my member's speeches to pace in the back of the room for fear I would fall asleep and snore loudly if I didn't. We all make mistakes. I generally find that it's best to be humble, and have a good sense of humor. Admit when you're wrong, and be willing to laugh at yourself. It's also nice to be forgiving of others. Hopefully they'll return the favor when it's your turn to goof. At least that's my hope. If you're lucky you'll make one of your goofs in front of a national audience and be imortalized in blogs and viral e-mails for all eternity. You know they say all publicity is good publicity. Even if you are a USC Cheerleader at the Rosebowl who cheers for a UT Touchdown on their way to winning the National Championship. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

Job Networking – Networking Your Way to a New Career

posted on January 25, 2006

One of the things I hope to talk about more this year is job networking. If you’re reading this blog you’ve probably already experienced the power of using your network to find a job, or maybe a better job found you because of your network.   To kick off this new job networking category on my blog I’ve recruited the poster child of career networking to help me. Tom Matula has done the best job of anyone I’ve ever seen work on networking his way to a new job. I’m a little surprised that a very smart company hasn’t snapped Tom up already, but he started from a pretty disadvantaged position. He was brand new to Austin and had to build his network from scratch! That’s no small undertaking, and I applaud Tom for his efforts. He’s done a great job so far.   Tom has written 2 articles about his quest so far:   Career Networking for Introverts - Part 1: The AwakeningCareer Networking for Introverts - Part 2: Plan of Attack   In addition Tom has started his own blog here on NetworkInAustin.com: Career Networking for Introverts Blog   For the most part I’m going to let Tom serve as the career networking education section for me. His insights are going to be far more relevant than mine since they’re real world based. I can really only comment on my observations of others. Of course, you can bet that I’ll occasionally make reference to some of the posts on Tom’s blog.   One more thing. Tom IS looking for a job. Read what he has to say, and if you know of any opportunities that would be a good fit for him, then please pass that information on to Tom. Networking is about helping other people. I hope you’ll help me help Tom. He’s certainly been a great asset for me in the few short months that I’ve known him.   Happy networking!   Scott Ingram NetworkInAustin.com

Author: Scott Ingram

Giving Testimonials and Receiving Testimonials

posted on January 22, 2006

Testimonials are a lot like gifts. They're a lot of fun to give, and they're also pretty exciting to receive. Especially when you're not expecting them. In fact, the best testimonails are those unsolicited testimonials that a client surprises you with. I'm particularly proud of one I received very recently from my friend Stan Tyler of Champions Edge (Thanks for prompting this post Stan!): "I agree or suspect you are on to something re b2b, but what I think is more apparent is what really is obvious from the viral-ness is your ability to network is based on your good strong relationships with many people, from that foundation we/they will take your idea and 1) read it, 2) trust you to bring quality, and then as a result 3) share it with my/their networks.I was telling someone earlier today on a call that I now have an absolute knowing that my number one business development tool is being interested in others and by being interested in them I can then provide value. The second cut of that is “providing value” often is being the connection for people to someone who will do great work for my friends/network (period) I have known this but it has really come home in a stronger way by being around you... Thanks for how you serve me." Giving a testimonial is one of the best ways to show your appreciation for someone you've done business with who's done a great job for you. It ranks right up there with giving a referral. Sometimes a well written testimonial is better than a referral. If your testimonial helps someone establish a higher level of credibility and is something they can use on their website, brochures, mailings, etc. It can be of immeasureable value. Here's my personal challenge to you. Write a testimonial for someone who's not expecting it TODAY. Pick that one person who is always going above and beyond the call of duty in their service to you. For a couple more great testimonal examples read the enorsements on my: LInkedIn Profile Happy networking! Scott IngramNetworkInAustin.com P.S. Stan deserves his own testimonial as well. If it weren't for Stan you might not be reading this blog right now. Stan helped me take NetworkInAustin.com from a vague idea to a profitable business in roughly 45 days! Stan is an incredible business coach who I can't recommend highly enough. If you're wanting to make 2006 your best year ever you'll want to call Stan right now. Thank you Stan for how you serve me.

Author: Scott Ingram

Being Influenced by our Peers in Business

posted on January 19, 2006

I had a really interesting conversation with someone I respect very much earlier this week. He's a much more experienced father than I, and we were talking about raising kids. He told me that'd he'd recently read that as much as we try and teach our kids right and wrong and help them make good decisions we don't necessarily have as much of an impact as we would hope. In fact, the single thing that has the biggest impact on kids as they grow up is their peer group. Talk about an 'aha' moment. This is not just true when we're kids, but throughout our lives. I thought back through my own history and upbringing, and know this has been absolutely consistent throughout my life. In the periods of my life where I made poor decisions and did rather stupid things I was ALWAYS with other kids who regularly acted this way. At the times that I was at my best I was closest to others who were at the top of their game as well. The more I think about it the more I realize how much of an impact this has at any stage of our lives. No wonder the stereotype of folks in nursing homes is that of bitter, cranky old people. That's what they're around. I'm sure I've read it several times before, I just can't recall where, that we will become just like the people we're closest to. If we're aware of how significant of an impact our peer group has on us we can make this concept of proximity work in our favor. Your networking efforts will give you a chance to meet some very successful people, and probably a lot of not so successful people. Surround yourself with those who are successful. If you're new to business and/or networking don't surround yourself with people who are down on themselves, their abilities, and their prospects. Otherwise you will become them. Surround yourself with success and you will become successful. Over the last few months I've made a very conscious effort to surround myself with doers. People who don't stand around talking about what should be done. Rather, people who go out and get things done. These are the networkers who do what they say they're going to do, are where they say they're going to be, and are always committed for the long haul. Think about your current peer group. Who are the 6 or 8 people that you spend the most time with. If you were like them would that be ok? If so, congratulations! You're primed for success. If not it might be time to re-evaluate who you are letting influence you whether your conscious of it or not. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

Would you pay $2,400/hr. to advertise to a small roomful of people?

posted on January 13, 2006

Networking ineffectively is a rediculously expensive marketing strategy. If you pay $20 to attend a networking function, and rely solely on your elevator speech or 30 second commercial to attract new customers you're effectively spending $2,400 per hour to market to a very small group of people. The real value of networking meetings is not in the elevator pitch. It's in the ability to meet new people, and begin new relationships. There's also value in being able to reconnect with your existing network face to face. On the other hand... If others in the room are paying the equivalent of several thousand dollars an hour to market to you; you might want to listen! Food for thought. In the future I'll post about how to craft an effective 30 second elevator pitch. Happy networking! Scott IngramNetworkInAustin.com

Author: Scott Ingram

Networking for Introverts

posted on January 11, 2006

Networking is not just an activity for extroverts. Several conversations I've had in the last couple of weeks have led me to believe that in many ways introverts are naturally wired to be better networkers. In too many ways networking has a negative connotation. This reputation is often propagated by what I frequently call "card sharks." These bad networkers dash through networking events trying to hand out as many of their own business cards as possible, and show no interest in anyone they hand their card to. In addition there's the introverts worst nightmare. Having to walk up to a group of strangers to try and join a conversation. That's a prospect that's often difficult for extroverts as well. How can the introverted networkers adapt and become effective networkers? If you've been reading my blog for any period of time you know that I say over and over again that networking is about relationships and people. If you break that down even further you'll see that it's about individuals. This is where the introverts excel! Introverts posses the natural talent of being at a large event and focusing only on the individual they’re speaking with. For them this is the most comfortable space. Since they often are most comfortable in small groups of close friends, or one on one they are great at building stronger relationships with the individual. If you yourself are an introvert you probably see the value of networking. Embrace it! Don’t shy away from it because of the large groups and the overwhelming number of extroverts. Simply apply your unique style to networking and it will pay off. At large events just look for others who are standing alone. They probably feel the same way you do. You’ll be able to make an instant connection. Work on individual relationships and don’t limit yourself in thinking that networking is only about mixers and luncheons. You can also network with your co-workers, counterparts with other companies, and just about anyone else by getting together with them individually. The introverts that I’ve spoken with over the last couple of weeks enjoy nothing more than a comfortable one on one interaction with someone over a cup of coffee. Happy networking!   Scott Ingram NetworkInAustin.com

Author: Scott Ingram