Trade Show Frustrations

posted on November 17, 2005

Yesterday I attended the InnoTech conference at the Austin Convention Center. All in all it was a great show. There were some fabulous speakers, and I think most of those who attended got a lot out of it. Especially at the bargain price it was offered for.

I just don’t understand why I always feel like I need to walk down the center of trade show aisles so that I’m not accosted by obnoxious sales people. A good sales presentation is a dialogue between two or more parties, and a good sales person knows that they should be asking a lot of questions. Why does this get thrown out the window at trade shows?

When I first walked in I had a very nice conversation with Jan Triplett of the Business Success Center. I already knew Jan, and she did a great job of introducing visitors to her booth to each other. Jan is the poster child of what good networking is all about.

Then it went down hill. Apparently I walked too close to another booth. A woman launched into a good 10-12 minute presentation about a $10,000 product that I have no need for, nor would I ever likely have a need for. She might have known that had she asked me a single question about who I was and what I did.

After that I spent the rest of my time at the show avoiding other vendors not wanting to get sucked into the vortex of another mindless sales pitch.

Those of you who’ve been reading my blog for a while now know that I don’t often complain or get upset like this. It just frustrates me to see people like this who miss the point and ruin it for the good exhibitors. Unfortunately I think too many of these people were “professionals” who work trade shows for a living. Somehow they’re the worst ones?

Selling is not difficult. It just takes some common sense. If you simply treat other people the way you’d want to be treated in a sales situation it’s easy. Respect other people, and learn about them and what they need. A good sales person should be the very first person to recognize when a particular product or service is not appropriate for someone, AND SAY SO!

Enough of my soapbox… Other than that incident I had a great time and met a lot of wonderful people. I’m looking forward to developing relationships with several of them who particularly impressed me.

Remember, networking at events like InnoTech is absolutely useless if you don’t take the time to follow-up with the people you met. All of the people I met yesterday (who I exchanged business cards with) will hear from me by the end of the week.

Happy networking!

Scott Ingram
NetworkInAustin.com

Author: Scott Ingram

Categories: Austin, Business Advice, Business Networking, Networking Events, Scott Ingram