* New Member Special: Get a 1 Year Membership for only $85 (a $35 savings!). This special membership will automatically renew at $10/mo after your first year. More great reasons to join ...
Business Networking Tips in "competition"
Don't be a Nasty Networker!
posted on January 10, 2009
Recently I asked my network through LinkedIn: "What are the visible attributes of a 'Nasty Networker?'" Over 30 people responded through LinkedIn (others replied via e-mail, but I've not included their responses in this post). I encourage you to read the complete question and all of the answers here. A big thank you to everyone who contributed to this list. You were all incredibly helpful! I've boiled the answers down into some common categories ranked by the frequency of their appearance Signs of a Nasty Networker Selfish. Not interested in helping others. Doesn't ask questions. Talks too much. Bashes or otherwise acts inappropriately towards competitors. Uses high pressure and other bad sales techniques. Abuses contact information. Sends spam and other unwanted communication. Ignores business card etiquette. Social climber. Always looking for somebody better to talk to. Not open. Naive and needs education (about proper networking). More interested in the quantity of connections, not their quality. Disrespectful. In the end I think that "Nasty Networking" is driven primarily by either naivete or desperation. I saw a quote recently that suggested that the selfish type of taker networking is not networking at all, but rather Needworking. My hope is that by sharing this list we can help the naive/needworkers get onto the path of true networking. As we prepare to launch the first NetworkInAustin.com events it also my intention to not allow any "Nasty Networkers" to attend. Hopefully the education provided in this post will dissuade anyone from taking these approaches so that we're not forced to ask people not to return. Here are many of the consolidated responses to my question grouped by the categories listed above. Selfish. Not interested in helping others "Doesn't try to help at all" "Selfish and self-interested" "In short, a 'Nasty Networker' is self centered and disinterested" "Uses every opportunity to speak (including thank you's and announcements time) to give a sales pitch for themselves" "refers less than is referred to him/her (it is ALWAYS better to give than it is to receive)" "Someone who immediately asks 'who does your ....' (phone, insurance, payroll, office supplies...) instead of saying 'who are YOU?' and getting to know you." "100% self-focused -- demonstrations may include: usurping your time while at an event asking for "free" business advice; never offering anything in exchange" "Rude, disrespectful, fast-talking, is not interested in a mutually beneficial relationship, totally dis-interested in you or your needs." "My main beef regarding a nasty networker is one with the belief that it's all about them" Doesn't ask questions. Talks too much "Doesn't ask questions" "Talk don't listen" "Talking not listening" "A 'Nasty Networker' keeps their own interests secret, they listen, and want to 'know', to own, and control." "talks more than listens" "Poor listeners." "Vomitous from the mouth" Bashes or otherwise acts inappropriately towards competitors "Steals from competitors" "Bashing or being condescending towards competing companies or products" "Talks down about their competition" "Some of the most memorable "nasty" networkers that I've come across made an (unfavorable) impression because they were publicly trashing a competitor" "A nasty networker is somebody that comes to an event sponsored by another company and stands next to the host the whole night scarfing their contacts." Uses high pressure and other bad sales techniques "They launch into their sales pitch as part of introducing themselves." "Asks for a one-on-one meeting to get to know you, gives you a sales presentation." "Asks for a meeting because he/she is interested in YOUR business, gives you a sales presentation." "if there is no relationship there, I'll go to the internet before I'd go to a pushy salesperson!" "people will ask you questions about your business at a networking function in a way that seems geared specifically to put you on the defensive--these sort of questions are perfectly appropriate at a pitch meeting or the presentation of a proposal, but I'm not sure a networking event is necessarily the best venue" Abuses contact information. Sends spam and other unwanted communication "Uses the majority of all communications (personal interactions, e-mail, blog, twitter etc.) to try to sell you something" "I've had a couple of nasty networkers that asked for my information and promptly signed me up for their weekly newsletters (or worse, their promotional pieces!) without even the 'great to meet you' email followup to our initial meeting." "I find especially annoying those who add you to a distribution list without asking" "Follows up with email/call that is all about the" Ignores business card etiquette "They give you extras of their business cards so you can pass it on to someone who might need their services ... the first time you meet them!" "Grabbing everyone's cards and then leaving early" "Networks like a bull in a China shop - runs up to everyone with the intro/handshake/business card routine - never listens or asks about anyone else" "Only interested in collecting business cards" Social climber. Always looking for somebody better to talk to "The person who scans the room looking for for new targets while trying to engage you in some sort of dialogue." "The 'look past you' networkers just nodding until they can talk to someone else." "Lack of eye contact. If a person isn't focused on you, they are 'elsewhere'. They are probably looking for better alternatives vs. talking to you." Not open "They talk only to people they know at networking events." "those who aren't willing to invite new people into their ongoing conversations." "Talk to only people that they know." Naive - Needs Education "I trust that all of these attributes will either be retooled by the novice as they mature and learn ethics or they will be weeded out." "I think most people who are bad networkers are just ignorant and uneducated. I've only met one person in 5 1/2 years at the Chamber who was deliberately hateful." "I guess the 'Nasty Networker' walks the line of desperation. 'I have to make my numbers now so I am going to impose myself on each and every prospect I run across.'" Quantity vs. Quality - is out for quantity versus quality Quantity verses quality Disrespectful I also think networking gets a bad rap from people who are condescending Happy Networking! Scott Ingram NetworkInAustin.com
Author: Scott Ingram
Keep Yourself Out of Social Networking Trouble
posted on August 2, 2008
As I get closer to writing my series of blog posts about social networking for the business professional based on my own recent experiments I thought you might like to read a great post by my friend Liz Handlin. She wrote a post called Social Networking for Professionals where she gives 6 tips to keep you out of trouble. The most important thing you need to realize about social networking is that it's public. Anyone, and I mean anyone can see what you've written now and in the future. You have to consider what you're posting ALWAYS. For example I would love to Twitter about who I'm meeting with; prospects, clients, etc. This would be a huge help to those in my network who follow me who could benefit from an introduction to some of these folks for reasons I might not have even thought about. But two things stop me from sharing this much detail. #1 the privacy of those I'm meeting with. Without their permission I'm not sure that this is appropriate. #2 If my competition were smart they would follow me, and this information would incredibly useful. That's just one example of a present tense situation. Where it gets really tricky is considering how something you post now might create a problem 5 years from now. You just never know. I don't say this to scare you away from the great online social networking opportunities for professionals right now: LinkedIN, Facebook, Twitter, Plaxo, etc. Just tread very carefully and make sure you consider each and every action. Now go read LIz's post, you'll thank me. Happy Networking! Scott Ingram NetworkInAustin.com
Author: Scott Ingram
little things make a BIG DIFFERENCE
posted on March 20, 2007
We're all so busy these days that most of us don't notice the difference between similar companies. In my last post I commented on an experience with my dry cleaner. With them I found a small difference. Think about the dozens of companies that you do business with on a regular basis. What's the difference between them and their competition? What about you and your competition? What makes you different? Do your customers and prospects know the difference? Most of the time you'll find that the things that make a big difference between one company and another are the little things. By little things I mean rediculously little things. Things like people who follow-up when they say they're going to. Simply being thanked for my business or receiving a quick note in the mail. Heck, just remembering my name apparently does it for me. What little things can you do to separate yourself from your competition in a BIG way? Of course this applies to your networking relationships as well. Happy Networking! Scott Ingram NetworkInAustin.com
Author: Scott Ingram
Leverage your Lunch
posted on July 5, 2006
For many networkers lunch is probably their most productive time of the day. While everyone else is taking a break to eat they’re going to work. It’s a tough job, but somebody’s got to do it. Many entrepreneurs, business owners and sales professionals know this and take full advantage of their lunch. Lunch may provide an even greater opportunity for someone looking to advance their career, or trying to find their next job opportunity. Sadly most people will have lunch with the same people, day after day after day. This is truly a missed opportunity. If you’re looking to advance your career have lunch with people in other areas of your organization. Get together with folks in other departments and learn about what’s happening in other facets of your company. Go to lunch with your superiors and learn to see the enterprise from their perspective. Learn more about those who report to you, or others in the organization and see if there’s a way that you can help them advance their career. You’ll quickly become a more valuable employee with a better understanding of the bigger picture. This will improve your chances of advancement, or at the very least insulate you from the next downsizing event. Next look outside your organization. Ask your counterpart at a competitor to lunch. Learn about their successes and challenges. See if you can’t build a relationship where you can help each other out. These can be invaluable should you ever find yourself without a job or if a better opportunity presents itself within your industry you’ll be one of the first to know. This certainly isn’t rocket science, it’s just lunch. Don’t be afraid to ask ANYONE to join you for lunch. You’ll find that you’ll rarely if ever be turned down. Who are you going to ask to lunch today? Happy networking! Scott Ingram NetworkInAustin.com
Author: Scott Ingram
Love Your Competitors
posted on April 6, 2006
Having a relationship with your competitors is much more likely to help you than it is to hurt you. I’ve written about competition a few times on this blog (see the competition category), and I often speak about it as well. There is so much good that can come out of being on good terms with your competitor. Something recently happened here in town that showed me yet another benefit of this type of relationship that I hadn’t thought of before. I’m going to tell this story and leave the names of the individuals and companies out to protect the innocent (and the guilty). Company A had 2 local sales reps who were both excellent networkers. They both spent nearly 2 years building a very strong client base. During that time they both had a good relationship with one of the sales reps from Company B. Recently Company A had some major problems and couldn’t fulfill their promises to their customers. The 2 reps from Company A quickly saw what was happening. They both have a lot of integrity and quickly left the company to pursue other opportunities. Both of these reps had spent a substantial amount of time building relationships through networking, and valued the relationships they’d developed with their customers. Because they wanted their customers to be taken care of they spoke with the sales rep they knew from Company B. They both knew that this former competitor could take care of their customers so they referred ALL of their former clients to the sales rep that worked for Company B. Can you imagine having one of your competitors giving you ALL of the business they had spent the last 2 years developing? It gets better. Company B has over a dozen local sales reps. Only this one individual knew BOTH of the sales reps from Company A since they invested time networking and the other sales reps at Company B did not. Because they went out and networked and built relationships with their competitors they received ALL of the business from the former Company A sales reps. Pick up the phone. Call one of your competitors today and find a time that you can get together for lunch. You’ll find that they’re people too, and you never know where that relationship might lead. Happy networking! Scott IngramNetworkInAustin.com
Author: Scott Ingram
What Your Mother Always Told You & Your Competitors
posted on October 2, 2005
When I was growing up my mom frequently told me: "If you can't say anything nice, then don't say anything at all." An experience just this last week showed me just how important that advice is.I was speaking with someone (who will remain nameless) on the phone this last week. We were catching up on several things and as we were talking he was browsing the business directory on NetworkInAustin.com to see who else was a member. He stumbled across one of his competitors and basically said that she had no clue what she was doing and the advice that she gives publicly is all misinformation.Unbeknownst to this nameless individual the competitor he was referring to has been a very valuable asset to me. She has helped me tremendously and has provided some very useful advice. This causes me to have a lot of trust and respect for her.As I result of our conversation I now have no respect for this person who recklessly trashes his competitors.Since I was watching some college football this weekend I'm reminded of the commercial where the referee tells the fans: "You have to give respect, to get respect." That guy is almost as smart as my mom!You never know what kind of relationships folks have with your competitors. Saying anything negative about them is NOT going to help you. If anything it'll make you appear weaker. Respect your competitors, and work to demonstrate that you are the better person and have the superior product or service.Happy networking!Scott IngramNetworkInAustin.com
Author: Scott Ingram
Your Competitor... Your Greatest Ally?
posted on August 5, 2005
I attended an interesting presentation late last year in which I first heard the term: "Coopetition." A combination of the words Cooperation and Competition.After spending some time thinking about the concept I decided at the beginning of this year that I no longer believed in competition. Having adopted that mindset for the last 6 months has really shown me that doors that you couldn't even see before get flung wide open when you embrace this way of thinking. I've even started referring a lot of competitors to each other.Here's the way I see it. As long as you go in without preconceived notions and an open mind, you can have a great meeting with your competitor. 90 percent of the time you'll find that there are a variety of things that your company does better than they do, and there are several things that they do better than you. Therein lies the opportunity. If you can find these areas, and find a way to work together to take advantage of these expertise you'll both win!I know, I know. You think I'm nuts! Humor me. Pick up the phone right now and call one of your competitors. Tell them that you'd like to get together for lunch, a cup of coffee, or better yet a couple of beers. Be up front! Either tell them on the phone when you're setting the appointment what your agenda is so that they can prepare themselves, or make sure you explain the purpose of you're meeting at the beginning of your time together. Better yet, have them read this blog post (you can use the ‘e-mail this page' link at the top of the page).There are other reasons to network with your competition as well. Read my friend: Thom Singer's August 2nd post entitled "Competitors As Friends" on his Business Development/Networking Blog. In this post Thom suggests some other compelling reasons why you might want to build a good relationship with your competition.Look for other opportunities as well. Do they service a market that you're not interested in? Refer that business to them. Maybe they'll be willing to call up their old prospects and refer them to you. Imagine the power and goodwill that would be created in your own mind if someone that you decided not to do business with called you and said the following: "Ms. Prospect. I know you've decided not to do business with us, and that's ok. In case you still have a need for wacky widgets I thought I'd offer to connect you with our competitor. I want to make sure you get what you need, and they might be a better fit for you. Should I have them give you a call?" I don't know about you, but I'd probably fall out of my chair. I'd also have a really great feeling about both companies.The possibilities are endless. Try it! What's the worst that could happen?Have a competitor experience you'd like to share? I'd love to hear about it. Send me an e-mail: scott |at| networkinaustin.com. Happy networking!Scott IngramNetworkInAustin.com
Author: Scott Ingram
Categories
- Uncategorized (1)
- Austin (93)
- Business Advice (104)
- Business Blogging (30)
- Business Book Authors (12)
- Business Books (3)
- Business Cards (1)
- Business Networking (196)
- Career Networking (10)
- Competition (7)
- Facebook (4)
- Guest Blogger (4)
- Guest Post (1)
- Job Networking (13)
- LinkedIn (10)
- NetworkInAustin.com (20)
- Networking Events (51)
- Networking Tips (166)
- Online Networking (9)
- Personal (41)
- Scott Ingram (250)
- Social Networking (8)
- Twitter (8)
- Why Join Network In Austin? (11)
Archives
- March 2010 (2)
- February 2010 (4)
- January 2010 (17)
- December 2009 (2)
- November 2009 (4)
- October 2009 (7)
- September 2009 (5)
- August 2009 (6)
- July 2009 (3)
- June 2009 (7)
- May 2009 (4)
- April 2009 (5)
- March 2009 (4)
- February 2009 (2)
- January 2009 (8)
- December 2008 (1)
- November 2008 (4)
- October 2008 (8)
- September 2008 (4)
- August 2008 (2)
- July 2008 (3)
- June 2008 (4)
- May 2008 (2)
- April 2008 (2)
- March 2008 (4)
- February 2008 (1)
- September 2007 (3)
- August 2007 (1)
- July 2007 (3)
- June 2007 (4)
- March 2007 (4)
- February 2007 (6)
- January 2007 (10)
- December 2006 (2)
- November 2006 (8)
- October 2006 (4)
- September 2006 (1)
- August 2006 (5)
- July 2006 (6)
- June 2006 (3)
- May 2006 (6)
- April 2006 (8)
- March 2006 (9)
- February 2006 (4)
- January 2006 (8)
- December 2005 (7)
- November 2005 (11)
- October 2005 (9)
- September 2005 (8)
- August 2005 (14)
- July 2005 (11)
- June 2005 (5)