As a business strategy consultant, I have seen many organizations violate the trust of their employees by not having documented procedures.  It isn’t enough to tell someone your expectations.  You must document them for permanent record, for training, and for communication.  It doesn’t matter if you have one employee or thousands; each employee expects and deserves to have an environment safe from injustice. Read more »

If you spend a lot of your day in your office, you are probably not as effective as you think. Most home and business offices allow us to become easily distracted as soon as we sit down, especially if they are reserved for multiple purposes, business projects, meetings, administration, etc. Most managers, business owners and entrepreneurs aren't even aware of the distractions because they are so used to dealing with them, but dealing with them costs productivity and emotional cycles.Something to ponder: Read more »

DO's and DON'Ts(1) DON'T send business emails using a generic or personal gmail, yahoo or other free account. Make sure you send emails and work online image under a single Business Name or Domain name.(2) DO identify a business name that is easy to remember and intuitive. Once you decide on a name, check to see that it's available across all social applications at this free website http://namechk.com/ Read more »

Last fall I arrived at a client hospital site and felt as though I had fallen into the land of Winnie the Pooh.  The manager of the department seemed to focus only on patient privacy issues, very similar to Pooh with his honey. Read more »