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Computer Concierge
Tags: A+, CCNA, CTT+, helpdesk, MCP, Network+, technical support, Training
About
I describe my services as Concierge Tech Support. I provide high quality, on-site computer service for home and small business users for a reasonable price. This includes everything from performance optimization to troubleshooting and repair to networking assistance. I am also available for one-on-one or classroom training.
Passions
Besides helping people with their computers, I'm active in helping the homeless through Trinity Center (trinitycenteraustin.org) and having fun either in singing karaoke (karaokebyrjandassociates.com) or playing games (sjgames.com). And, of course, providing thoughts and suggestions to my fellow networkers through Netstorming with NIA!
Wish List
Someday, I'd like to open a co-working space and coffeeshop in the NW Austin/Round Rock Area.
2010 Homeless Count and Survey
posted on January 29, 2010
It's time once again for Front Steps' annual Homeless Count and Survey. With the Federal Census coming up, it is common to hear people talking about how important and difficult it is to make sure everyone is counted. This is even more true for people who have no address! Below is a call for volunteers for this year's count which has been rescheduled to next Tuesday. Details below. Read more »
Author: Richard Dodson
Teach Your Children Well
posted on December 11, 2009
It's something of a cliche this days to suggest that lessons learned early in life (say, perhaps, Kindergarten) are most important to success as adults. But since things don't become cliche unless there is a grain of truth to them, I thought I would share a bit of wisdom I found as I was going through some old emails. I wrote this originally in response to a question on www.linkedin.com. Should you stimulate your children to be successful in life or to have fun? Yes! stimulate them both. Read more »
Author: Richard Dodson
Business Communications and Political Correctness
posted on November 30, 2009
A question was recently posted at LinkedIn, asking if political correctness was an enabler of effective communications or a hindrance. Read more »
Author: Richard Dodson
There but for the grace of God
posted on November 14, 2009
I consider myself to be a lucky man. This time last year I was working at a great job with a major hi-tech company and engaged to be married to a wonderful woman. She was, at the time, working at Trinity Center, a daytime resource center for people experiencing homelessness and poverty in downtown Austin which is affiliated with St. David's Episcopal Church and housed in their basement. Through her influence I began volunteering on a very occasional basis. Read more »
Author: Richard Dodson