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Word of Mouth Marketing, Inc.
Tags: client appreciation, Follow-Up, relationship communications, satisfaction surveys, word of mouth referrals
A marketing enthusiast, entrepreneur, and businessman, Ralph Young is a Customer Relationship specialist, trainer, speaker and marketing consultant. Known as the Word of Mouth Master, Ralph works with individual professionals and organizations to develop their unique customer communications from introduction though systematic follow up -- that firmly plant them in the top of the minds of clients, colleagues, and customers. He’s been in the trenches and on the front line. Ralph is a Master Practitioner of Neuro-Linguistic Programming, Subliminal Persuasive Linguistics, and Unconscious Suggestions. He uses these skills to teach business professionals how to create conscious and subconscious rapport with anyone and to develop their persuasion tactics to achieve greater success. For more than 27 years, Ralph has developed solutions and implemented methods that make things happen. He started his first business at the age of 28, built five successful companies – and developed award-winning strategies – Ralph has been featured in numerous business and marketing print, broadcast, and online media; and his has published many articles on the subjects. His work has benefited Fortune organizations, entrepreneurs, independent professionals and emerging businesses in both consumer and business-to-business sectors. Ralph is the innovator of several programs to make you stand out and have your customers take notice. When he's not thinking about client retention, referral and relationship marketing, and building stronger customer communications, he's on the golf course.
Golf, Scuba Diving, Fishing, Backpacking, Family, Golden Retriever Rescue, First Tee Program, Wilderness Experience
Affiliations in the restaurant and massage industries. Professionals and organizations looking for a better approach to customer follow up and referrals